Provide the customers with digital security
The retail industry handles a significant amount of sensitive data on customers and employees. Perhaps you have already implemented secure IT systems to manage this data. Unfortunately, we continue to see cases where sensitive data resides in unprotected computer systems and folders. This often happens after your interaction with employees and customers via email. To avoid these situations, it requires that every single employee who handles sensitive data exhibits a high degree of discipline – something that few have. This makes it challenging to comply with GDPR.
Here are your sensitive data
Having worked with a number of companies within the retail industry, we know that the sensitive data you hold is typically:
- Customer information: Personal information, purchase history and payment information
- Employee information: Names, addresses, CPR numbers, salary information and possibly health information
- Supplier information: Contact information, financial information and contracts
- Inventory management: Product descriptions, item numbers and sales data
- Customer interactions: Complaints, support requests and feedback
The retail industry has a surprising number of processes where they receive and store sensitive data. This often happens via email or other insecure systems, which makes it difficult to keep track of this data. Frequent processing errors within the industry include receiving unencrypted data via email, lack of overview of the data’s location and forgetfulness in relation to data deletion.
How we can help you
Our data discovery tool, DataMapper, uses artificial intelligence to find documents, emails and images with sensitive content across your data systems. You will have the opportunity to finally clean up data containing sensitive information and comply with privacy regulations. Cleaning up will be more accurate and much faster than if you had to clean up manually.
Find employees’ sensitive HR data
Keep track of the sensitive data you collect on your customers
Keep a record of personal data as per GDPR Article 30.
Use case from SOFACOMPANY
At SOFACOMPANY, there wasn’t a specific GDPR issue, but the company recognised the importance of prevention and ensuring proper handling of personal data across systems. SOFACOMPANY wanted greater visibility into where and how personal data was being managed, and therefore chose to use DataMapper. With DataMapper, SOFACOMPANY gained the following:
An overview of employees’ data in Outlook and deleted emails
A simple method for cleaning up sensitive information
A user-friendly solution accessible to all employees
Greater assurance of proper handling of personal data
Dennis from SOFACOMPANY tells their story
Dennis Malmgren
Head of IT at SOFACOMPANY
A Simple Tool That Helps Prevent GDPR Issues
At SOFACOMPANY, we didn’t have a specific GDPR problem, but we knew we needed a tool that could help us avoid running into trouble. That’s why we made a proactive decision to implement DataMapper – to make it easy for our employees to get an overview of their data and ensure proper handling.
The Outlook Integration Makes the Difference
Our employees use DataMapper to review their Outlook and ensure they’re not holding on to personal data they shouldn’t have. The delete function in Outlook is particularly valuable to us – many people simply forget about their deleted emails, and here DataMapper makes it easy to clean up.
Simple and Affordable
The solution is straightforward and economically accessible. We haven’t seen a direct impact on growth or efficiency, however DataMapper is easy for everyone to understand and use – and that really makes a big difference in day-to-day work.
DataMapper is easy for everyone to understand and use – and that truly makes a big difference in everyday work.
A Great Collaboration – and Room for More
The collaboration with Safe Online has been really good. We would like to see even better handling of shared inboxes through admin access, to make it even easier to gain a complete overview.
Results and savings for the company
1.680.000
Risk documents, emails and images found in the company’s storage.
117.600
Risk files, emails and images found in the company’s storage.
1.100
Hours of work saved per year for the company.
DataMapper is part of PrivacyHub
We want GDPR compliance to be as easy as possible so you can focus on running your business. That's why we created PrivacyHub, to simplify 3 of your most important tasks.
- Tracking and monitoring sensitive data
- Responding to data access requests (DSARS)
- Sharing and requesting data safely by email
Get the whole platform now to become compliant from the moment you collect personal data to the time you delete it (or return it to its owner). Or, start with one solution to tackle your most pressing compliance task first and go from there.
