Retail

Provide the customers with digital security

The retail industry handles a significant amount of sensitive data on customers and employees. Perhaps you have already implemented secure IT systems to manage this data. Unfortunately, we continue to see cases where sensitive data resides in unprotected computer systems and folders. This often happens after your interaction with employees and customers via email.

Here are your sensitive data

Having worked with a number of companies within the retail industry, we know that the sensitive data you hold is typically:

  • Employee information – names, addresses, national ID numbers, salary and health details

  • Customer information – personal details, purchase history and payment information

  • Customer interactions – complaints, support requests and feedback

  • Supplier information – contact details, financial information and contracts

The retail industry has a surprising number of processes where they receive and store sensitive data. This often happens via email or other insecure systems, which makes it difficult to keep track of this data. Frequent processing errors within the industry include receiving unencrypted data via email, lack of overview of the data’s location and forgetfulness in relation to data deletion.

How to take control of your sensitive data

Our IT tool, DataMapper, uses artificial intelligence to locate documents, emails, and images containing sensitive information across your systems. It gives you the opportunity to finally clean up data with sensitive information and ensure GDPR compliance. The cleanup becomes more accurate and much faster than if you were to do it manually.

Find all files containing sensitive information
Approve, move, or delete files directly in DataMapper
GDPR documentation for the data audits, board of directors, etc.
Option to automate the cleanup

Use case from SOFACOMPANY

At SOFACOMPANY, there wasn’t a specific GDPR issue, but the company recognised the importance of prevention and ensuring proper handling of personal data across systems. SOFACOMPANY wanted greater visibility into where and how personal data was being managed, and therefore chose to use DataMapper. With DataMapper, SOFACOMPANY gained the following:

An overview of employees’ data in Outlook and deleted emails
A simple method for cleaning up sensitive information
A user-friendly solution accessible to all employees
Greater assurance of proper handling of personal data

Dennis from SOFACOMPANY tells their story

Dennis Malmgren
Head of IT at SOFACOMPANY

A Simple Tool That Helps Prevent GDPR Issues
At SOFACOMPANY, we didn’t have a specific GDPR problem, but we knew we needed a tool that could help us avoid running into trouble. That’s why we made a proactive decision to implement DataMapper – to make it easy for our employees to get an overview of their data and ensure proper handling.

The Outlook Integration Makes the Difference
Our employees use DataMapper to review their Outlook and ensure they’re not holding on to personal data they shouldn’t have. The delete function in Outlook is particularly valuable to us – many people simply forget about their deleted emails, and here DataMapper makes it easy to clean up.

Simple and Affordable
The solution is straightforward and economically accessible. We haven’t seen a direct impact on growth or efficiency, however DataMapper is easy for everyone to understand and use – and that really makes a big difference in day-to-day work.

DataMapper is easy for everyone to understand and use – and that truly makes a big difference in everyday work.

A Great Collaboration – and Room for More
The collaboration with Safe Online has been really good. We would like to see even better handling of shared inboxes through admin access, to make it even easier to gain a complete overview.

Results and savings for the company

1.680.000

Risk documents, emails and images found in the company’s storage.

117.600

Risk files, emails and images found in the company’s storage.

1.100

Hours of work saved per year for the company.