Travel & Hospitality

Give your guests digital security

Agencies, hotels and other companies in the travel industry often have a large amount of sensitive information. We see that a lot of this sensitive information ends up in unprotected folders and data systems. This typically happens trough your contact with customers by email.

Travel and hospitality

Here are your sensitive data

Having worked with a number of companies in the travel industry, we know that the sensitive data you have is typically:

  • Customer information – names, addresses, passport numbers and contact details

  • Booking and payment data – found in emails and Excel sheets

  • Supplier and partnership agreements – containing personal data

  • Other – visa documents, travel insurance, health information and vaccination records

  • Images – containing personally identifiable material

Your CRM system may be good at protecting customer information. But before they end up in the CRM system, they have typically gone through your email, where they are unprotected. And is it conceivable that the employees have sensitive data in their own folders? The processing errors with sensitive data that are made within the travel industry are typically that you don’t actually know where it is, you get sensitive data sent unencrypted, and you don’t delete old sensitive data.

How to take control of your sensitive data

Our IT tool, DataMapper, uses artificial intelligence to locate documents, emails, and images containing sensitive information across your systems. It gives you the opportunity to finally clean up data with sensitive information and ensure GDPR compliance. The cleanup becomes more accurate and much faster than if you were to do it manually.

Find all files containing sensitive information
Approve, move, or delete files directly in DataMapper
GDPR documentation for the data audits, board of directors, etc.
Option to automate the cleanup

Use case

A travel agency with 30 employees wanted to make an inventory of the personal data they stored on their customers. The agency knew they were responsible for keeping track of their sensitive data, but they weren’t sure how much data they had or where to start. The CEO was aware that the travel consultants had collected a large amount of sensitive information about the guests over the years via e-mail. The IT manager decided to get DataMapper and within minutes they had:

A list of all sensitive data
An overview of the data’s age, type and location
A quick way to delete sensitive data
An option to control access to the sensitive data
One dashboard to monitor all sensitive data

Results and savings for the company

1.000.800

Risk documents, emails and images found in the company’s storage.

40.320

Risk documents, emails and images found in the company’s storage.

660

Hours of work saved per year for the company.