RequestManager

The simple way to handle data privacy requests (DSARs)

RequestManager makes it easy to handle all kinds of data subject access requests (DSARs).

Handle data requests quickly and securely
Get fewer privacy requests from customers
Show you comply with privacy laws
Avoid fines by responding on time

Proud to work with

BANKINVEST
ranstad
Hafnia

What is RequestManager

Privacy regulations give people the right to make data access requests (DSARs).  Verifying, tracking, and collecting data to respond to requests on time can become a bureaucratic nightmare for your company.

RequestManager makes handling DSARs easy. You get a secure portal where all data requests are collected, verified, and logged. Automatic SMS and email verifications help make sure you deliver data to the right person. All requests are organized by due date on one dashboard, and your team gets reminders to respond on time. Everything is logged to demonstrate compliance.

  • Set up your website to comply with global privacy regulations such as the GDPR and CCPA.
  • Provide a standard way for people to make specific requests about just the information they are concerned about.
  • Build trust and give people a positive experience when they make requests about their data.
  • Avoid errors, save time and resources with quick, easy request processing.

RequestManager can be installed manually or via a plugin for WordPress or WooCommerce.

How to use RequestManager

  1. Add a RequestManager link to your website or privacy policy.

2. Customize the types of requests your request portal will accept.

3. Build smart input forms to quickly collect data and deliver it safely.

4. All requests are verified and go straight to your dashboard.

How RequestManager can help you

Save time and money

It takes an average of 30-40 hours per request to handle a data subject access request manually.

Get fewer requests

Setting up an official, standard request portal with user verification reduces spam and nuisance requests.

Show compliance

Let people know their sensitive data is safe with you. Show data protection agencies you follow the rules.

Avoid heavy fines

Mishandling DSARs can cost up to 4% of your annual revenue in GDPR fines and damage your company’s brand.

How RequestManager works

RequestManager is a SaaS solution that sets up your company to receive and respond quickly and efficiently to all types of data requests required by eg GDPR and CCPA. RequestManager works as a DSAR (privacy request) administrator that assists you in authenticating, tracking and responding to incoming DSAR requests on time. On your website you will be able to link to your DSR Portal. With AI (Artificial Intelligence), your data will be risk assessed and organized internally. You will get access to a dashboard that makes it easy to navigate the company’s documents and files across your organization.

Features in RequestManager

Request Portal
A portal that helps you handle all types of data requests
Data Security
All data sent to requisitioners is protected by secure 2048-bit encryption
Request Templates
Use the pre-defined data request templates to get started quickly
Notifications
Get notified by email as soon as you receive a data request
Two-step verification
Automated SMS and email confirmation of all requests ensures that data is sent to the correct recipient
Automatic log
All actions are logged so you can show compliance
Plugin for WordPress
Add RequestManager to your website via a plugin for WordPress
Plugin for WooCommerce
The plugin lets you automatically extract and deliver customer data directly from WooCommerce

Why choose RequestManager?

Simple

Managed via a user-friendly interface

Fast

Can easily be installed in minutes manually or by plugin

Low cost

Is cost-efficient as the functionality is kept simple

How to get started with RequestManager

 

Get started with the free version of RequestManager here. You can use this free version of for as long as you like. If you would like a tour of RequestManager please book a meeting with us. Finally, if you have any questions, don’t hesitate to send us an email.

Prices for RequestManager

Start for free and upgrade as your needs change and you want to automate the processes

Free

0

Per Month
  • Receive up to five data requests directly from your website. No credit card needed.
  • Link your data requests
  • Your own request portal
  • Email notifications
  • Log all actions
  • Service desk
  • SMS and email two-step
  • 2048 bit encryption
  • 4-eyes approval settings
  • Templates for entering data
  • Unlimited users
  • API access for automation
  • AI-powered document scanning
Try now

BasicRecommended

14

Per Month
  • Unlimited requests and up to 50 replies a month. All data is marked, logged and shared securely.
  • Link your data requests
  • Your own request portal
  • Email notifications
  • Log all actions
  • Service desk
  • SMS and email two-step
  • 2048 bit encryption
  • 4-eyes approval settings
  • Templates for entering data
  • Unlimited users
  • API access for automation
  • AI-powered document scanning
Contact sales

Automated

67

Per Month
  • Automate the entire process. Share data with verified requesters automatically via APIs.
  • Link your data requests
  • Your own request portal
  • Email notifications
  • Log all actions
  • Service desk
  • SMS and email two-step
  • 2048 bit encryption
  • 4-eyes approval settings
  • Templates for entering data
  • Unlimited users
  • API access for automation
  • AI-powered document scanning
Contact sales

Our customers had this to say about RequestManager

"We send and receive loads of documents with highly confidential information in them every day. It's critical that we confirm and document that each one is sent to the right recipient."

Ninna HansenOwner, Videbæk EDB Service

"Keeping up with privacy regulations is a must in our business. Our partner, Safe Online, helps us get there."

Rune DoberckService Delivery Manager, IT Operations & Security, BankInvest

"Delivering security and compliance solutions is what we do. We’ve partnered with Safe Online to offer their privacy solutions to our clients, but we also use them ourselves. Since we both focus on GDPR compliance and safe IT solutions, it’s a perfect fit."

Thomas LarsenTechnical Director, Datacompagniet

"Privacy is important to us, so we want to offer our members only the best and safest digital solutions. That’s why we recommend they use ShareSimple from Safe Online for safe data sharing."

Steen HermansenDPO, Danske Advokater

RequestManager FAQ

How can RequestManager help you comply with regulations? What security features does RequestManager use? Get answers to frequently asked questions.

What is RequestManager?

RequestManager is a SaaS solution that sets up your company to receive and respond quickly and efficiently to all types of data requests that are required by e.g. GDPR and CCPA.

RequestManager helps your company show that it is data ethical = open and transparent about the way you collect, use, and protect personal data, thereby creating trust.

How can RequestManager help me adhere to the legislations set forth by GDPR and CCPA?

GDPR requires you to give people access to their personal information when they request it. You must be able to respond to all requests within 30 days of the request date.

Companies must be ready to collect and hand over personal data securely to data subjects (the inquirer), and they must keep a log of their activities to demonstrate a secure and prompt response to all received data requests.

RequestManager can help you track and verify received data requests, collect data from your systems quickly, and deliver data securely; while automatically logging all of the above for audit purposes.

Some of the GDPR rules that RequestManager can help you comply with are:

Exercise of the data subject’s rights (Article 12)
Right to be informed (Articles 13, 14)
Right of access (Article 15)
Right of rectification (Article 16)
Right of deletion (‘right to be forgotten’) (Article 17)
Right to limit treatment (Article 18)
Right to data portability (Article 20)
Right to object (Article 21)

What is a request portal?

The Request Portal lets people see the types of information you have collected about them and submit a data request securely if they choose.

Instead of requesting all of their data (and increasing your company’s workload), the portal allows them to submit very specific requests for the exact information they are most interested in.

Privacy rules give people the right to submit requests for data access via email, phone, mail, in person on social media; and in fact any way they choose. However, verifying and registering all of these requests can create a bureaucratic nightmare for your business.

By offering the Request Portal in your privacy policy, you give people a standard way to submit requests. Requests submitted through the portal come to you in a structured way and are already verified, logged and organized by due date.

Why does RequestManager ask me to add names of employees and customers?

RequestManager generates a selection of data forms based on your type of business (sector profile).

The forms are configured to match the available data categories on your Request Portal with pre-built fields for fast data entry.

You can further configure and customize the forms by adding and editing fields in Settings> Templates.

What security functions does RequestManager have?

RequestManager verifies applicants with SMS and email verification so that your company knows that the person is who he / she claims to be.

Require a check of another person for each request before sending a person’s data back to them by going to Settings> Roles. Scroll down to the bottom of the page and turn on approvals to require 4-eye approval.

All data sent to requesters is protected with Secure 2048-bit encryption.

Why should I choose a version with API's included?

Prebuilt and custom APIs automatically collect data from your internal systems to speed up the response process.

What kind of companies use RequestManager?

All companies need a system to comply with the rules of privacy and handling of personal data. RequestManager was designed for that purpose.

You can use our free version of RequestManager as long as you want to receive, verify and log data requests. Even the free version prepares you for GDPR compliance.

It also shows your customers, employees and others that your business is datetic; that you protect people’s rights and the personal information they share with you.

Upgrade if you receive a large number of data requests or want more advanced features.

Where can i find RequestManager?

You can see our various options and create an account here.

Is RequestManager difficult to get started with?

Once you have created an account, you can start using it from your web browser immediately – no further installation required.

It only takes a few minutes to customize your settings, set up your Request Portal, and invite additional users from your team.

Watch tutorial videos and read more about how to get started and use RequestManager here.

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