Get answers on frequently asked questions

Take a look at our FAQ regarding Connectid Mail

Protect the people you communicate with.

What is Connectid Mail and how does it work?

Connectid Mail is an Add-in for Outlook. It creates a secure folder to safely share or request even very sensitive personal information from others at any email address, even if they don’t use Connectid Mail.

What is Connectid Mail and how does it work?

Suppose you need to ask potential employees for police records, medical information or identity numbers. Here are a few things to consider when asking others for personal information:

1. Do I need to obtain consent to view it?
2. How can I make sure it is safe in transit?
3. How can I keep track of it once I receive it?
4. How long am I allowed by law to keep it?

All of these concerns are addressed when you request data with Connectid Mail.

Your request message is sent with a one-time password to access a secure folder where the recipient can fill in info or attach files and give you consent to view it before sending it all back to you securely. You can choose whether to let them verify their identity with just their email or add an SMS code for extra security.

1. Start a new message and open Connectid Mail
2. Click request data, specify the information you need and send your message with the secure attachment from Connectid Mail

The recipient
1. Gets a one-time password to access the Connectid Mail secure folder
2. Gives consent, fills in the information you asked for and sends the secure folder back to you

The data is auto-deleted after a maximum of 32 days

What is Connectid Mail and how does it work?

Connectid Mail is available in Microsoft AppSource and via the add-in Store in Outlook.

Connectid Mail requires an Office365 account, but once you have it you can share or request documents from users with all other mail systems – including Gmail.

Can I use Connectid Mail with a Gmail account?

Not yet. Please check our website for updates. Meanwhile, you can already use your Connectid Mail in Outlook to share and request information from others who use Gmail or any other email server.

Where can I get Connectid Mail?

From your desktop Outlook:

Open Get Add-ins on the right hand side of your top ribbon to go to Microsoft AppSource. Search for Connectid Mail and click ‘Get it now’.

From your web browser Outlook:

Open the Apps menu in the top left corner and choose Add-ins to go to Microsoft AppSource. Search Connectid Mail and click ‘Get it now’.

From Microsoft AppSource:

Search Connectid Mail and click ‘Get it now’.

From our website:

Read more about Connectid Mail and click ‘Try Connectid Mail’ to get it from Microsoft AppSource.

With Connectid Mail you can share and request personal and sensitive data in a compliant way.

Read and watch tutorials, find technical documentation, tips and more.
Common questions and support documentation

Our customers had this to say about us

See how people globally are leveraging Safe Onlines products

Vi sender årsopgørelser, lønafregninger, skatteregnskaber og andre fortrolige dokumenter – det er bl.a. vigtigt, at de bliver sendt til den rigtige person eller virksomhed.

Ninna HansenEjer, Videbæk EDB Service

...Compliance er væsentligt for vores forretning og ligeså samarbejdet med strategiske partnere som Safe Online, der hjælper os med at overholde nye regler.

Rune DoberckService Delivery Manager, IT Operations & Security, BankInvest

Datacompagniet leverer sikkerheds- og compliance løsninger. Som forhandler af Safe Online’s produkter, benytter vi produkterne hos os selv og ved vores kunder. Med fokus på GDPR og sikre it-løsninger er der et godt match!

Thomas LarsenTeknisk Direktør, datacompagniet

“Vi interesserer os for privatliv og ønsker at tilbyde brugervenlige digitale løsninger til vores medlemmer hos Danske Advokater. Derfor anbefaler vi, at de bruger ‘Connectid Mail’ fra Safe Online.”

Steen HermansenDigitaliseringschef, Danske Advokater

Learn about best-practices for data management

We will send you information on best-practices for data management with our newsletter.